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Job Vacancy: Independent Advocate

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Job Details

Role Purpose: The Advocate will provide high-quality advocacy support to vulnerable adults who require specialist advocacy services. Working closely with individuals facing complex challenges, they will ensure people’s voices are heard, their rights are upheld and they are supported to make informed decisions.
  • Salary: £25,116
  • Hours of work: 35 hours per week - Permanent subject to continued funding
  • Reports to: Senior Adult Advocate
  • Holiday entitlement: 29 days per year (plus bank holidays)
  • Pension: Auto Enrolment into the workplace pension scheme (Smart Pension)
  • Location: The Empowerment Base, Blackpool, FY2 0HH
  • Closing Date: 30/08/2026

Our mission is to work alongside people across Blackpool and the Fylde Coast who feel unheard, ensuring they are empowered to create real and positive change in their own lives and the lives of others.

Job Description

Main Responsibilities

  • Deliver statutory advocacy under the Mental Capacity Act, Mental Health Act, Care Act, DoLS, and NHS Complaints procedures.
  • Support people to understand their rights, express their views, and participate in decision-making.
  • Represent the wishes and perspectives of individuals when they cannot advocate for themselves.
  • Build strong, trusting relationships with adults across a wide range of settings (e.g., hospitals, care homes, community).
  • Provide information in clear and accessible ways, adapting to people’s communication needs.
  • Maintain accurate and timely case records, respecting confidentiality and data protection requirements.
  • Work collaboratively with professionals, while always prioritising the voice and rights of the person.
  • Promote the service and contribute to developing a strong, positive advocacy presence in the community.
  • Safeguard the people with support

About You

We are looking for someone who is:

  • Passionate about rights, fairness, and social justice.
  • A skilled communicator who can adapt to a wide range of needs, abilities, and backgrounds.
  • Compassionate and resilient, with the ability to support people through complex or challenging situations.
  • Organised, reliable, and able to manage a diverse caseload effectively.
  • Driven by values of independence, dignity, and respect.

Staff Development

  • To be flexible and responsive to individuals and the needs of the service.
  • To attend and participate in team meetings.
  • To attend and participate in supervision and appraisal process.
  • To participate in relevant training and development opportunities.
  • To develop others and one’s own knowledge and practice.
  • To take responsibility for own development.
  • Contribute to the development and effectiveness of team working.

General Responsibilities

  • To demonstrate kindness and respect at all times to the people who engage with the service, and to colleagues.
  • To comply with all policies and procedures relating to the service.
  • Ensure accurate records and documentation are maintained in line with both statutory and organisational requirements.
  • Promote people’s equality, diversity and rights.
  • Contribute to developing and maintaining cultures and strategies in which people are respected and valued as individuals.
  • Promote, monitor and maintain health, safety and security in the workplace in line with relevant legislation at all times.
  • Staff will be required to work flexibly and attend meetings, training and supervision to ensure the effective operation of the service.

Person Specific

Knowledge, Skills and Abilities

  • Passion for Empowerment & Advocacy – genuine commitment to amplifying people’s voices and promoting independence.
  • Excellent Communication – confident in both written and verbal communication, able to produce clear and impactful reports, and above all, an active and empathetic listener.
  • Strong Legal Awareness – understanding of the Mental Capacity Act, Data Protection, Human Rights Act, safeguarding procedures, and other relevant legislation, with the ability to apply these in a person-centred way.
  • Collaborative Spirit – eager to work in partnership with carers, professionals, and volunteers, recognising the value that every person brings.
  • Reflective & Growth-Oriented – open to feedback, able to reflect on practice, and committed to continuous learning and improvement.
  • Empathy & Diplomacy – able to build trust and relationships with people in challenging circumstances, demonstrating kindness, fairness, and professionalism.
  • Independent & Self-Motivated – capable of managing your own workload, prioritising effectively, and making decisions with confidence.
  • Team Player – thrives in a supportive, close-knit team environment, contributing to a positive, dynamic, and resilient workplace culture.
  • Strong Interpersonal Skills – able to negotiate, influence, and work with sensitivity and respect for the people we serve.
  • Organised & Adaptable – skilled at managing time effectively, while staying flexible and responsive to the changing needs of the role.

Experience

  • Supporting Vulnerable People – proven experience working directly with individuals such as people with mental health needs, learning disabilities, or other complex circumstances, with a focus on empowerment and respect.
  • Protecting Trust & Confidentiality – experience of working with sensitive information responsibly and maintaining the highest standards of professionalism and integrity.
  • Advocacy & Rights-Based Practice – knowledge or hands-on experience of delivering advocacy within the frameworks of the Care Act 2014, Deprivation of Liberty Safeguards (DoLS), Independent Mental Capacity Advocacy (IMCA), and Independent Mental Health Advocacy (IMHA).
  • Practical Application of Legislation – ability to translate legal frameworks into real-world advocacy that makes a positive difference to people’s lives.

Personal Qualities

  • A demonstrable belief in the rights of service users and commitment to anti-discriminatory practice.
  • Passionate about promoting justice and fairness.
  • Positive, professional attitude and non-judgemental approach.
  • Kindness and Flexibility.
  • Honesty and Integrity.

General

  • Maintain confidentiality and compliance with the General Data Protection Regulations. (GDPR)
  • To demonstrate kindness and respect at all times to the people who engage with this service and to colleagues.
  • To put the people who we support at the heart of everything we do.
  • To comply with all policies and procedures relating to the service.
  • Ensure accurate records and documentation are maintained in line with both statutory and organisational requirements.
  • Promote people’s equality, diversity and rights.
  • Contribute to developing and maintaining cultures and strategies in which people are respected and valued as individuals.
  • Promote, monitor and maintain health, safety and security in the workplace in line with relevant legislation at all times.
  • Staff will be required to work flexibly and attend meetings, training and supervision to ensure the effective operation of the service.
  • Reliability (in terms of tasks given and attendance).
  • Commitment to the organisations’ vision, mission and values.

Special Requirements:

  • Driver with a car (If you have a disability which does not enable you to drive a car, Empowerment will discuss reasonable alternative arrangements for travel).
  • Your car insurance cover will need to include business use as you will be using your car in the course of carrying out this role.
  • Flexibility – Willingness to travel across the Lancashire area as part of delivering the role.
  • This post is subject to an enhanced application to the Disclosure and Barring Service (DBS).

Thank you

Thank you for filling out the referral form, we will be in touch soon.
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