Empowerment is an innovative charity based in Blackpool, which has made a long term commitment to supporting our local communities and improving lives.

In 2017, Empowerment decided that its future was to be that of a locally based charity serving marginalised communities in Blackpool and the Fylde Coast. We also reduced the size of the charity and sought to recruit locally based people so that we can become a highly trusted charity working alongside our local communities.

We have a strong and stable Board of Trustees, which is highly experienced as a body of people, an inspiring leadership team and staff members who are exemplary in their passion to support people on the margins of society to reach their potential.

We are a ‘User-Led’ charity with service user representation on our Board of Trustees, a range of opportunities whereby service users shape and develop our services and the facilitation of user groups, to ensure their voice is heard by the key decision makers and providers of services in our local community.

Kevin Glossop

Operations Manager

In my role as Operations Manager I ensure that everything that Empowerment produces is to the highest possible standard. This allows for the people we work with to receive the best quality support that they need. I have worked for Empowerment since October 2013. I first started off as a Business Administration apprentice and worked my way up through being the Support Services Administrator, Performance and Administration Officer, Quality and Performance Lead and now Operations Manager. I am very proud of these accomplishments and very much enjoy working at Empowerment. I thrive on ensuring that we are doing the best that we possibly could be and always look forward to taking things to the next level.

Pledges & Accreditations

Disability Confident

Disability Confident is about creating a movement of change in the workplace, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. At Empowerment we are Disability Confident Committed. We are committed to ensuring that any staff member or volunteer with a disability is supported and able to stay in work or their volunteer position. We are also committed to making our recruitment process inclusive and accessible to anyone with a disability and we guarantee to interview anyone with a disability who meet the minimum criteria for any vacancy we advertise.

Living Wage Foundation

he real living wage is the rate of pay that is independently calculated based on costs of living and on what people need to get by. The real living wage is higher than the Government minimum. At Empowerment we are committed to paying all of our staff the real living wage.

Advocacy QPM

The Advocacy Quality Performance Mark (QPM) is a quality assurance assessment for providers of Independent Advocacy. It is based on the principles of the advocacy charter (link to charter – https://qualityadvocacy.org.uk/resources/advocacy-charter/) enabling providers of Advocacy to  demonstrate how they are meeting the different standards. The Advocacy QPM is only awarded to organisations who can demonstrate that they provide excellent services in line with QPM standards and the advocacy charter. At Empowerment we are delighted to hold the Advocacy QPM as it reflects the hard work, dedication and passion that our Advocates show every day.


The ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation. It is designed to help organisations meet the needs of the people that use their service by having a framework in place that ensures consistent quality in the services that they provide. To gain the accreditation we had to demonstrate our dedication and commitment to meeting our people’s needs, operating efficient management processes and delivering consistent, high quality services. At Empowerment we are committed to quality and we utilise the ISO 9001 to help further this commitment.

White Ribbon

The White Ribbon accreditation enables an organisation to demonstrate its commitment to stop violence against women. At Empowerment we pledge to never commit, excuse or remain silent about male violence against women.