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Empowerment is delighted to announce that we have been awarded the ISO 9001 accreditation.

ISO 9001 is recognised worldwide as the international benchmark for quality within an organisation.

By achieving our ISO 9001 certification, are able to demonstrate to our stakeholders that the systems we have in place meet the high standards set out by the International Organisation for Standardisation (ISO).

To gain the ISO 9001 certification, we had to demonstrate our dedication and commitment to meeting our people’s needs, operating efficient management processes and delivering consistent, good quality services.

Each year, an external Audit is carried out by a third party to ensure our systems are maintained and any non-conformances are noted for correction.

Quality & Performance Lead at Empowerment, Kevin Glossop, said:

“Attaining the ISO 9001 is a great achievement and is testament to the excellent work, systems and processes that Empowerment already has in place. The ISO 9001 will only allow us to improve and make what is already great about Empowerment greater.”

At Empowerment we are committed to quality and we will be utilising the ISO 9001 to help further this commitment.

If you would like more information about the ISO 9001 please visit




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